Return to main FAQs

FAQs
Extended Warranty Service Program

Questions About National Warranty Division

1. Why should I choose National Warranty Division for the purchase of my extended service plan? What reassurance do I have that National Warranty Division will be here in years to come to honor claims and that my claims will be paid in the future?

2. Who reinsures the National Warranty Division program and is that insurance adequate?

3. What is a ‘claims administrator’?

4. How does the National Warranty Division warranty differ from other available warranties?

5. How does National Warranty Division offer such complete coverage at such an affordable price?

6. How do I enroll my vehicle in the extended service plan? If I want to enroll my vehicle online, how can I be assured that it is completely safe to use my credit card?

1. Why should I choose National Warranty Division for the purchase of my extended service plan? What reassurance do I have that National Warranty Division will be here in years to come to honor claims and that my claims will be paid in the future?

National Warranty Division has formed a network that has over 25 years experience in the mechanical repair extended service contract industry. All of our Extended Service Agreements are reinsured through HannoverRE, the 5th largest re-insurer in the world. Their financial stability is rated A (Excellent) by A.M. Best and AA+ (Very Strong) by Standard & Poor’s, providing our policy holders additional ‘peace of mind’.

Back to top

2. Who reinsures the National Warranty Division program and is that insurance adequate?

All of our Extended Service Agreements are reinsured through HannoverRE, the 5th largest re-insurer in the world. Their financial stability is rated A (Excellent) by A.M. Best and AA+ (Very Strong) by Standard & Poor’s , providing our policy holders additional ‘peace of mind’.

Back to top

3. What is a ‘claims administrator’?

A ‘claims administrator’ is the party called when a vehicle needs repair. We have formed a network that has over 25 years of experience in the mechanical repair extended service contract industry assuring our customers the best in service. It is important to check the strength of the administrator since they are responsible for handling and paying for the repair. The strength of the administrator is the strength of the policy.

Back to top

4. How does the National Warranty Division warranty differ from other available warranties?

National Warranty Division offers comprehensive programs at the lowest possible prices. The value of our extended service contracts is undeniable. Additionally, customer service is our number one priority, setting us apart from our competitors. Realizing this, we are the only warranty company that offers 24 hours a day, 7 days a week customer support.

Back to top

5. How does National Warranty Division offer such complete coverage at such an affordable price?

National Warranty Division can offer comprehensive coverage at low prices because there is no ‘middle-man’. Customers buy directly from us and we offer you quality coverage for less money. We work directly with administrator and we have the luxury of lowering our prices because of our high volume of business.

Back to top

6. How do I enroll my vehicle in the extended service plan? If I want to enroll my vehicle online, how can I be assured that it is completely safe to use my credit card?

We accept Visa, Master Card, American Express, and Discover. Using your credit card to enroll your vehicle online is 100% safe since our Web site is Verisign secure. If you still have concerns, you can call our toll-free telephone number 1-866-232-0022 and one of our consultants will assist you.

Back to top